Everything You Need To "Nose"
Frequently Asked Questions
Who are you?
We’re Lucky Dog Coffee. We’re a small, Canadian based company, bringing together our two favourite things, (coffee and dogs), and offering gourmet coffee to awesome, like-minded people like yourself! We donate a portion of our proceeds from every purchase towards Pointer Breed Rescue efforts across the country. So, with every cup, you're helping a pup...all while enjoying the best coffee ever. You’re such a lucky dog!
What do you do?
We offer gourmet coffee subscription packages delivered to your door monthly. We also help dogs through the sales of our coffee.
How does it work?
It's really easy! Simply select the kind of coffee you want, select the appropriate size based on how much coffee you drink, choose whole bean or desired grind during check out, and enjoy!
Where do you ship?
We ship Canada wide.
Is shipping free?
How much coffee is in one bag?
Each bag has 340g (12oz) or 22 cups of coffee.
What are the different size options?
We offer three different subscription sizes based on your level of consumption.
- Our Sipper subscriptions are for those who drink 22 cups or less per month.
- Our Enthusiast subscriptions are those who drink 66 cups or less per month.
- Our Fanatic subscriptions are for those who drink 111 cups or less per month.
DO YOU OFFER GRIND OR WHOLE BEAN COFFEE?
Both! We tailor our coffee to your needs and preferences. Our coffee can be delivered in whole bean format or in various different grind sizes. Just specify which you prefer at check out.
DO YOU SELL SINGLE BAGS FOR A ONE TIME PURCHASE?
We don't typically sell individual bags, mainly because the shipping costs for one bag costs more than the coffee itself. That being said, if you're interested in purchasing a one time bag, give us a shout (email@example.com), and we'll see what we can do for you.
What coffee do you recommend for first time buyers?
For first time buyers, we recommend one (or all!) of our starter packs. We offer five different starter packs: Estate, Blend, Flavoured, Organic Fair Trade, and Decaf. Each starter pack contains a sample size of the entire collection within the specified category. All of our starter packs are a one-time purchase so you don't have to worry about monthly subscription until you find the right coffee for you and your pack.
What if I don't like the coffee that I purchased?
If you don't like the coffee, or if you want to change to a different kind, simply cancel your subscription and resubscribe to the flavour of your choosing.
What is your cancellation policy?
Cancel anytime, free or charge. All of our subscriptions are obligation free.
Can I gift a subscription for someone?
Yes! All of our subscriptions can be gifted.
Why should I choose Lucky Dog Coffee over other companies?
Well for starters, we're cool beans! We also know our coffees are sourced from the finest producers world wide and produce cup after cup of flavourful coffee. Supporting social causes rather than the cost of another drive through coffee location cannot hurt either.
How much of the proceeds are donated to Pointer Breed rescue efforts?
We donate 50 cents per bag to a partner organization of your choice. This means that 50 cents will be donated a monthly basis for those who subscribe to the Sipper plan, $1.50 per month for those who subscribe to the Enthusiast plan, and $2.50 per month for those who purchase the Fanatic plan. Since we are a subscription based business, the donations will be on-going for as long as you are a member. While it may not seem like much at first, these number can add up quickly and generate a continued source of income for an organization of your choice. So, while you're enjoying your coffee, you can feel even better knowing that you're making a difference in a pup's life every month!
What is your address/where are you located?
Our registered corporate office is located at:
20 Cameron St. W.